Support

I bought the levels and they are gone

Open the game, go to the level selection and choose Restore purchases. Make sure you are signed in with the same Apple Account or Google Account you used when you bought them. The purchase is permanent and restoring it costs nothing.

Can my family use the purchase?

Yes. The unlock supports Family Sharing on Apple devices and the equivalent family library on Google Play.

I lost my progress

Progress is saved on your device only — we deliberately keep no copy on a server, because that would mean collecting data about you. If you delete the game, the saved progress goes with it. Your purchase, however, is held by Apple or Google and can always be restored.

Does the game need an internet connection?

Only for the purchase itself and for restoring it. Everything else works offline.

Which devices does it run on?

iPhone and iPad

Touch controls, or a game controller

Apple TV

Siri Remote or a game controller

Mac

Keyboard, or a game controller

Android

Phones and tablets, touch controls or a game controller

Android TV

Remote or a game controller

Is there advertising or a subscription?

No, and there will not be. The first three levels are free, and one purchase of USD 4.99 unlocks the remaining seventeen. That is the entire business model.

How do I get a refund?

Refunds are handled by the store you bought from, not by us. On Apple devices use reportaproblem.apple.com; on Android use the order history in the Google Play app. If a refund is declined and you think that is wrong, write to us and we will see what we can do.

Found a bug?

We would rather hear about it than not. Useful details:

• the device and its system version
• which level you were in
• what you did just before it went wrong
• a screenshot or short recording, if you have one

We do not collect crash reports automatically — see the privacy policy — so a message from you really is how we find out.